Important information about COVID-19 Protocols: Updated November 1, 2022
Thank you for your consideration in helping us to implement important changes to our scheduling and check-in procedures to protect our patients, staff and families during the COVID-19 pandemic. We continue to fine-tune our policies as the situation evolves and as we receive updated guidance from state and federal authorities.
Masks for patients are optional per the governor of New Mexico.
We would like to remind all of our patients and their families of a few key things:
If you or anyone in your household is feeling ill, we ask that you reschedule your appointment to prevent the spread of illness wherever possible. If you have questions about what symptoms would be considered potential signs of illness, please contact Dr. Casaus by phone or email before your appointment to discuss your individual situation. Our policy is to delay non-urgent orthodontic care where there is a potential that a patient or household member is ill and/or contagious. Many urgent orthodontic problems can be fixed remotely by phone guidance using common household materials, minimizing the potential spread of illness.
If you or anyone in your household has been asked to quarantine due to illness, potential or actual exposure to a COVID-positive person, or while awaiting COVID test results, please contact our office to reschedule your appointment outside the quarantine window.
Routine retainer checks have been suspended in favor of a "call us if you need us" policy to reduce the number of patients in the office. If you have any concerns about your or our child's teeth alignment, bite, or retainers please call our office right away so we can schedule you an appointment.
Braces removal appointments generate dental aerosols and, as such, will only be performed under strict high-level personal protective equipment and disinfection protocols. Only patients that are having their braces removed are permitted in the office after 2:30pm on Thursdays. Our receptionist will not be available to answer or return phone calls after that time.
Remember that our office is closed on Friday, Saturday and Sunday. Urgent orthodontic concerns that arise after-hours should always be directed to our emergency cell phone at 505-388-8701 (this number can also be found on our answering machine message). You must leave a voice message on the emergency cell phone with the patient's full name and phone number in order for us to return your call promptly and assess your needs outside of regular business hours.
We want to assure you that we have taken steps toward keeping our office a safe place for you to visit.
• We have instructed anyone on our staff feeling ill to stay at home.
• Our practice follows strict OSHA and CDC guidelines for sterilization, infection control and cleanliness in our office. We follow the activities of these agencies so that we are up-to-date on any new guidance that may be issued. We disinfect all common areas, bathrooms, counters, keyboards, waiting areas, clinical areas, phones, doorknobs, light switches and other high touch areas throughout the day.
• We have removed magazines from the reception area and replaced them with hand sanitizer, facial tissues and a large hands-free waste receptacle. Our waiting area has been reconfigured to promote social distancing, so you will see fewer seating options and more space between the chairs. We have removed all unnecessary items from clinical areas to promote thorough disinfection.
We look forward to seeing you and we encourage you to contact our office by phone or email with any concerns or questions you might have regarding these policies or your treatment. Thank you for your understanding, patience, and assistance in our efforts to make our office environment safe for everyone. We love to see your smiles and we are grateful for the opportunity to serve our community as healthcare providers during this difficult time.
Wishing you and your family good health,
Dr. Dana Casaus and the Team at Casaus Orthodontics
Having healthy, straight teeth and a beautiful smile will change your life. You’ll be more confident meeting and talking with people, you'll smile more, and you’ll have better oral health, too. Orthodontic care is about transforming lives, one person at a time. Dr. Dana Casaus and the Casaus Orthodontics team would love to help you develop your healthiest, best smile.
By focusing on your unique clinical and personal needs, and using leading-edge techniques, Dr. Casaus will gently move your teeth into proper alignment. Your orthodontic experience will be efficient, effective, and affordable. Best of all, your new smile is one you’ll love for a lifetime!
In addition to American-made ceramic and stainless steel braces for children, teens, and adults, Casaus Orthodontics offers Invisalign® clear aligners. Dr. Casaus is a skilled orthodontist with years of experience treating cleft lip, cleft palate and other Craniofacial Anomalies. She uses dentofacial orthopedics to treat minor jaw discrepancies in growing kids and teens, and is skilled in using Surgical Orthodontics to treat more severe jaw problems in non-growing adult patients. She also provides 24/7 Emergency Orthodontic Care for after-hours problems.
Complimentary consultations are offered at our Albuquerque, NM orthodontic office. Please contact us to learn more and schedule a visit for yourself or a loved one. Everyone at Casaus Orthodontics looks forward to welcoming you to our practice. We can’t wait to start you on the path to a lifetime of beautifully healthy smiles!